Refund policy
RETURNS & REFUNDS
Return Window:
We accept returns within 30 days of delivery.
Return Process:
1. Contact us to initiate a return
2. We'll provide a prepaid return label
3. Ship the item back in original condition
4. Refunds processed within 2-3 business days after we receive the return
Eligible Items:
- Items must be unused and in original packaging
- Items must be returned within 30 days of delivery
Non-Returnable Items:
- Final sale items
- Personalized or custom products and gift card
Return Shipping:
- We provide prepaid return labels at no cost to you
- No restocking fees
Refund Method:
- Refunds issued to original payment method
- Please allow 5-7 business days for refund to appear
Questions? Contact us at getwhatmattersllc@gmail.com